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By Sendcloud

The Complete Customer Service Solution

About Zendesk

Help your customer support team work more efficiently

Improve the resolution time for WISMO tickets

Monitor parcels to spot any occurring issues

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Zendesk is award-winning customer service software for text, mobile, phone, email, live chat, and social media. Connect Sendcloud Tracking with your Zendesk environment to quickly look up the tracking status of an order. Find the tracking number, shipping method, delivery history, order details, and added insurance right from your Zendesk workspace. By having the tracking information available at your fingertips, your CS team can resolve WISMO questions faster and better anticipate delivery issues.

How to connect

Learn how to connect Zendesk to Sendcloud here

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Available for all Sendcloud plans
Countries available in
Belgium, France, Germany, Italy, The Netherlands, Spain, United Kingdom, Austria
Available languages
Dutch, English, French, German, Italian, Spanish