Zendesk

Zendesk is award-winning customer service software for text, mobile, phone, email, live chat, and social media. Connect Sendcloud Tracking with your Zendesk environment to quickly look up the tracking status of an order. Find the tracking number, shipping method, delivery history, order details, and added insurance right from your Zendesk workspace. By having the tracking information available at your fingertips, your CS team can resolve WISMO questions faster and better anticipate delivery issues.