Zendesk
By SendcloudThe Complete Customer Service Solution
About Zendesk
Help your customer support team work more efficiently
Improve the resolution time for WISMO tickets
Monitor parcels to spot any occurring issues
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Zendesk is award-winning customer service software for text, mobile, phone, email, live chat, and social media. Connect Sendcloud Tracking with your Zendesk environment to quickly look up the tracking status of an order. Find the tracking number, shipping method, delivery history, order details, and added insurance right from your Zendesk workspace. By having the tracking information available at your fingertips, your CS team can resolve WISMO questions faster and better anticipate delivery issues.
How to connect
Learn how to connect Zendesk to Sendcloud here