Tracking

Tracking by Sendcloud connects customers to their delivery status, increasing your rate of successful deliveries and reducing time spent chasing orders. Keep an eye on all your shipments and create custom tracking updates to engage customers while you have their attention. No matter what Sendcloud paid plan you choose, this app lets you replace generic carrier updates with your own tracking emails and instantly alert customers via SMS. Increase your rate of successful deliveries, deal with delays quickly, and take control of your delivery journey. Additional features include a personalized tracking page where customers can keep tabs on the status of their package themselves. Once the order has arrived, automatically request a review to gain insights and generate more 5-star ratings.